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The Clinic is the first to customize that technology for COVID-19, creating a tool that surveys enrolled patients on their condition and integrates educational content to further support their recovery at home. Organizations across the country use Epic's M圜hart Care Companion, which has been available since 2018, to monitor patients with chronic conditions. The Clinic already has more than 1 million patients active on M圜hart, its patient portal. "With so many patients needing to be monitored, this kind of helps the process be a little more automated to really focus on the ones that need the help the most," Boose said. The new tool automates patient engagement and supplements existing processes to enable the Clinic to extend the reach of clinicians without adding staff members, according to a post on Epic's Health Research Network. Though patients with COVID-19 often experience mild symptoms, monitoring these symptoms is critical because deterioration can be rapid, even in low-risk patients. Eric Boose, associate chief medical information officer at the Clinic. Typically, it would have taken three months to do so, said Dr. Cleveland Clinic worked with Epic, its electronic health record vendor, to develop and implement a COVID-19 home monitoring program that is now available for other healthcare organizations across the country to use.Ĭollaboration among clinicians and analysts helped the Clinic to rapidly design, build and launch the technology in just 10 days.